Watch this video for steps to fix error code 39 in the Device Manager.
In most cases a code 39 is a driver error which prevents the CD or DVD-ROM drive from being displayed. It also alerts that a communication error has occurred and the ROM drivers are either corrupt or missing. Now, a code 39 error can be caused by a number of reasons including the presence of malicious files, or registry problems.
Content in this video is provided on an “as is” basis with no express or implied warranties whatsoever. Any reference of any third party logos, brand names, trademarks, services marks, trade names, trade dress and copyrights shall not imply any affiliation to such third parties, unless expressly specified.